Privacy Policy

1. Information Collection

At Fruxlorn Active, we are dedicated to providing modern wellness accessories and yoga equipment to our community in Bangladesh. To process your orders and improve our offerings, we collect essential information when you interact with our website. This includes your name, email address, shipping address, and secure payment details when you complete a purchase.

We may also collect non-personal usage data, such as browser types and interaction metrics, to better understand how visitors engage with our mindful lifestyle content and product catalogs.

2. Use of Information

The data we collect allows us to fulfill orders for fitness essentials safely and accurately. Specifically, we use your information to:

• Process, pack, and deliver your purchases securely.
• Communicate regarding your order status and provide customer support exclusively via email.
• Maintain internal business records in compliance with local regulations.
• Prevent fraudulent transactions and secure our e-commerce environment.

3. Data Protection and Sharing

Your privacy is core to our values. We do not sell, rent, or trade your personal data to third parties. We only share essential details with trusted service providers, such as secured payment gateways and local courier services operating in Dhaka and across Bangladesh, necessary to deliver your physical products.

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no internet-based platform is entirely secure, and we encourage you to protect your account credentials.

4. Cookies and Tracking

Our website uses cookies to maintain your shopping cart, remember your language preferences, and ensure the website functions correctly. You may configure your browser to reject cookies, though this may limit your ability to purchase activewear and yoga gear through our store.

5. Your Rights & Contact Details

You have the right to request access to, correction of, or deletion of your personal data held by Fruxlorn Active. Since we operate without public phone support to maintain an efficient digital workflow, all privacy-related inquiries and data requests must be directed to our official email.