How can we help you move better today?
Whether you have questions about your recent fitness equipment order, need guidance on choosing the right yoga accessories, or want to share your mindfulness journey, the Fruxlorn Active team is here to assist you.
Visit Our Studio Space
Our physical location in Dhaka is open for scheduled order pickups and consultations regarding wellness products.
Fruxlorn ActiveHouse 21, Road 8, Dhanmondi, Dhaka, Dhaka 1205, Bangladesh
Email the Team
For detailed inquiries, partnership opportunities, or support with your fitness gear, drop us an email. We aim to reply within 24 hours.
Shipping Information
We are committed to delivering your wellness essentials safely and promptly across Bangladesh.
Inside Dhaka
Standard delivery takes 2-3 business days. Expedited shipping is available upon request.
Outside Dhaka
Delivery to other regions typically ranges from 3 to 5 business days, depending on the courier service.
Common Questions
Do you deliver wellness products outside Dhaka?
Yes, we ship our yoga mats, fitness accessories, and wellness gear across all regions in Bangladesh. Delivery times outside Dhaka typically range from 3 to 5 business days depending on the courier service.
What is your return policy for yoga equipment?
We accept returns for unused fitness products in their original packaging within 7 days of delivery. For hygiene reasons, opened yoga mats and apparel are non-refundable unless there is a manufacturing defect.
How do I track my Fruxlorn Active order?
Once your order leaves our Dhanmondi facility, you will receive an email containing a secure tracking link. You can use this link to monitor your delivery status in real-time.
Can I modify my order after submitting it?
Orders are processed quickly to ensure fast delivery. If you need to make changes, please email us immediately at hello@fruxlorn.com. We will do our best to accommodate modifications before dispatch.